ThreadIORequest Quote
Device licensing

One license.
For each device you monitor.

Choose the level of insight and coordination your operation needs. A monthly license scales with the number of monitored devices.

Compare device license tiers

Monitor

Start with visibility.

For teams bringing equipment and operating history into one view.

$29per monitored device / month
  • Remote equipment monitoring
  • Operating dashboards
  • Cloud historian and trend review
  • Equipment and site overview
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Operate

Coordinate the response.

For facilities and service teams connecting insight to maintenance activity.

$99per monitored device / month
  • Everything in Predict
  • Troubleshooting and response coordination
  • Maintenance-planning context
  • Parts-inventory visibility
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A clear basis
for your quote.

Monthly licensing: monitored device count × the selected tier’s monthly rate.

Agree on the device scope first.

A monitored device is a connected piece of equipment, such as a boiler or pump. Your quote defines equipment and sensor scope for each site.

Separate deployment from the license.

Edge hardware, installation, commissioning, integrations, and field service are quoted separately from monthly software licensing.

Plan for larger operations.

Volume and multi-site pricing is available for transit networks, senior living communities, university campuses, and sports venues. Contact us for a quote tailored to your deployment.

ESTIMATE YOUR MONTHLY LICENSE

What does your operation look like?

Compare your annual license with the potential cost of one equipment incident. Start with a scenario, then adjust the assumptions to fit your facility.

$1,475 / month
The value of earlier action

What could one early catch be worth?

From resident hot water to campus heating, transit facilities, and event-day operations: a small warning can carry a much larger operational cost.

What early detection can change

Small fix

Unusual cycling or temperature readings prompt a sensor or control inspection before an interruption. Example: hot-water or heating equipment serving residents, passengers, or campus buildings.

Include gateway hardware, installation, and onboarding from your quote. These costs are additional to licensing.

Potential cost avoided per incident$15,500
Repair cost difference
$3,500
Downtime impact avoided
$12,000
Annual software license
$17,700
First-year total investment
$17,700

2 incidents of this size would need to be avoided in a year to cover the first-year investment.

$2,200 remaining investment after one avoided incident.

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Illustrative scenarios, not industry averages or a savings guarantee. Assumes the issue is detectable, investigated, and corrected in time to avoid the entered costs. ThreadIO provides monitoring and insights; timely service action is required, and not every failure can be predicted or prevented. This comparison models one incident and excludes costs you have not entered.

Compare the scenarios behind the estimate.

These examples model potential exposure, not verified customer savings. Actual outcomes depend on detectability, investigation, timely repairs, and your entered costs.

Small fix: sensor or control issue

Unusual cycling or temperature readings can prompt inspection before an interruption. The starting example uses a $4,000 repair after failure, a $500 early fix, and eight hours of downtime at $1,500 per hour: $15,500 in potential avoided costs before monitoring and deployment.

Major repair: pump or motor damage

Changing pressure or operating trends may guide a pump or motor investigation. The example uses a $25,000 later repair, a $2,500 early fix, and 24 hours at $2,000 per hour: $70,500 in potential avoided costs before monitoring and deployment.

Full replacement: critical plant equipment

If a developing problem is detectable and repairable, early intervention may prevent escalation. The example uses $150,000 for replacement, a $10,000 early fix, and 72 hours at $3,000 per hour: $356,000 before monitoring and deployment. Some failures cannot be predicted or prevented.

Device licensing questions.

How much does ThreadIO cost?

ThreadIO is licensed per monitored device per month: Monitor is $29, Predict is $59, and Operate is $99. Hardware, installation, commissioning, integrations, and field service are quoted separately.

What counts as a monitored device?

A connected piece of equipment, such as a boiler or pump, is the starting point for scoping. Your quote identifies the billable equipment and how attached sensors are included or counted. Confirm that scope before comparing totals.

Does the monthly rate include installation or repairs?

No. Edge hardware, installation, commissioning, integrations, and field service are quoted separately. Enter deployment costs in the simulator for a more complete first-year comparison.

Who acts when monitoring finds a problem?

Findings support your facility and service team’s investigation. Response responsibilities, notification routing, and any service commitments are agreed during scoping. Monitoring does not automatically repair equipment.

How do I confirm minimums, support, or cancellation terms?

Ask for these details in your written quote and service agreement, along with billing frequency, renewal terms, data access, and device scope. Request a scoped quote.